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Are you a community tourism operator in Thailand? We’d love to feature your experiences on our platform. Learn more about partnering with us →

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    Frequently Asked Questions

    Browse our experiences, select the one you love, and click “Book Now”. You’ll be guided through the booking process with secure payment options. We also offer affiliate bookings through trusted partners like GetYourGuide and Viator.
    The Thailand Environmental Fund receives a percentage of every booking made on our platform. These funds are allocated to conservation projects chosen by our community through quarterly votes. Projects include mangrove restoration, coral reef protection, and wildlife sanctuary support.
    Our 4-Leaf Sustainability Rating evaluates every experience across four pillars: Environmental (waste, energy, conservation), Social (community benefit, fair employment), Economic (local spending, fair pricing), and Cultural (heritage preservation, authentic experiences). More leaves = higher sustainability impact.
    Cancellation policies vary by experience. Most tours offer free cancellation up to 48 hours before the scheduled time. Check the specific tour page for details, or contact us and we’ll help you sort it out.
    We welcome community-based tourism operators across Thailand. Visit our Partner With Us page to learn about our requirements and application process. We evaluate all partners against our sustainability criteria.